Popular Services

Adobe, web browsers, Mitel Communicator, etc.

Requests for work completed by ADEM print shop

Mice, keyboards, drives, physical problems with computer (damaged buttons/parts), powering issues, etc.

No network connection, Wi-Fi trouble, damaged network cables

Printer jams, streaks on paper, maintenance kits

Email, calendars, contacts

If there is not a service or category already listed for what you need help with, make a ticket here

Tickets for Mitel/ShoreTel telephones

Team membership, chat trouble, file sharing

Error messages, crashing, activation warnings, update problems

Motor Pool Administration System

Activation trouble, crashes, or other problems affecting all Office programs

Environmental Complaints Database

Single sign on service for ADEM client applications utilizing the ADEM Web Portal

Laserfiche Forms: Change Management and Project Request

Viruses, malware, ransomware, etc.

Electronic Drinking Water Reporting System