Popular Services

Adobe, web browsers, Mitel Communicator, etc.

Mice, keyboards, drives, physical problems with computer (damaged buttons/parts), powering issues, etc.

Requests for work completed by ADEM print shop

Error messages, crashing, activation warnings, update problems

No network connection, Wi-Fi trouble, damaged network cables

Tickets for Mitel/ShoreTel telephones

If there is not a service or category already listed for what you need help with, make a ticket here

Viruses, malware, ransomware, etc.

Single sign on service for ADEM client applications utilizing the ADEM Web Portal

Motor Pool Administration System

Nothing showing on screen, flickering, colors messed up, etc.

Request to have a new user created in LIMS

Go here if you get error messages, are having trouble inside, or can't log in to Laserfiche

When someone no longer needs to access LIMS

Printer jams, streaks on paper, maintenance kits

Email, calendars, contacts

Environmental Complaints Database