Popular Services

Adobe, web browsers, Mitel Communicator, etc.


Mice, keyboards, drives, physical problems with computer (damaged buttons/parts), powering issues, etc.


Requests for work completed by ADEM print shop


If there is not a service or category already listed for what you need help with, make a ticket here


No network connection, Wi-Fi trouble, damaged network cables


Printer jams, streaks on paper, maintenance kits


Email, calendars, contacts


Environmental Complaints Database


Tickets for Mitel/ShoreTel telephones


Go here if you get error messages, are having trouble inside, or can't log in to Laserfiche


Activation trouble, crashes, or other problems affecting all Office programs


Nothing showing on screen, flickering, colors messed up, etc.


Single sign on service for ADEM client applications utilizing the ADEM Web Portal


Error messages, crashing, activation warnings, virus/malware


Request to have a new user created in LIMS