Popular Services

Adobe, web browsers, Mitel Communicator, etc.


Requests for work completed by ADEM print shop


Mice, keyboards, drives, physical problems with computer (damaged buttons/parts), powering issues, etc.


No network connection, Wi-Fi trouble, damaged network cables


Printer jams, streaks on paper, maintenance kits


Email, calendars, contacts


If there is not a service or category already listed for what you need help with, make a ticket here


Tickets for Mitel/ShoreTel telephones


Team membership, chat trouble, file sharing


Error messages, crashing, activation warnings, update problems


Motor Pool Administration System


Activation trouble, crashes, or other problems affecting all Office programs


Environmental Complaints Database


Single sign on service for ADEM client applications utilizing the ADEM Web Portal


Laserfiche Forms: Change Management and Project Request


Viruses, malware, ransomware, etc.


Electronic Drinking Water Reporting System